Shipping & Returns Policy
At Petprices.co.uk, we are a price comparison platform that helps you find the best deals on pet products across various retailers. We do not sell products directly, nor do we hold or ship any inventory.
Shipping
- All purchases are made through third-party retailers featured on our platform.
- Shipping costs, delivery times, and methods are determined by the retailer you choose.
- Please review the shipping policy on the retailer’s website before completing your purchase.
Returns & Refunds
- As we do not process orders, we do not handle returns, exchanges, or refunds.
- If you wish to return a product or request a refund, you must contact the retailer from whom you purchased the item directly.
- Each retailer has its own return policy, timeframes, and conditions, which we recommend reviewing prior to purchase.
Order Issues
For any issues related to your order (such as delays, damaged items, or incorrect products), please reach out to the retailer’s customer support team.
Our Role
- We aim to provide accurate and up-to-date pricing information, but prices and availability may change on the retailer’s website.
- We are not responsible for transactions, fulfilment, or after-sales service.
Questions?
If you have any questions about how our platform works, feel free to contact us at:
support@petprices.co.uk